1. Data we collect
We collect contact information, session details, payment confirmations, and optional project materials shared via forms or email. PayPal handles payment data; we do not store card numbers.
Privacy Policy
2. How we use data
We use your information to schedule sessions, deliver consulting recommendations, send confirmation emails, and improve our services. We may aggregate anonymized usage metrics.
3. Sharing
We do not sell personal data. We share limited information with service providers (e.g., PayPal, email providers) strictly to process payments or send communications.
4. Retention
Session notes and invoices are retained for up to 2 years unless you request deletion. Legal or financial records may be kept longer to comply with regulations.
5. Security
We use industry-standard encryption for data in transit and restrict access to consulting staff only. No security measure is perfect; contact us if you suspect unauthorized access.
6. Rights & contact
You may request access, updates, or deletion of your data by emailing info@tailoredlabs.ca. We will respond within a reasonable timeframe.